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We are facing an unprecedented global event and we know that nothing we can say will ease the stress and anxiety of what everyone is going through right now. We are all in this together. We understand there’s a lot of concern and plenty of questions regarding COVID-19. We also understand that there is plenty of misinformation out there and it is essential that you get your medical information from a reliable source.
Our goal is to provide you with useful information during this difficult time. If you’re concerned that you might be exposed to COVID-19 or have symptoms such as a fever, cough, shortness of breath, sore throat or traveled outside of the country it is important to take the necessary precautions.
A COVID-19 Assessment Centre opened on March 16th at St Joseph’s Health Centre, Sunnyside Building, 1st floor (entrance available on Sunnyside Avenue). This assessment centre is open every day from 9 a.m. to 9 p.m., with the last patient accepted for registration at 8:30 p.m. Please read the following information to determine if you need to go to an assessment centre.
Who Should Visit an Assessment Centre?
People with mild symptoms of upper respiratory tract infection (cough, sore throat, headache, muscle aches, fatigue, runny nose, and joint aches) AND any of the following:
• Fever of 38C or higher
• Underlying health conditions of concern, including cardiovascular disease, chronic lung disease, cerebrovascular disease (for example, previous stroke), hypertension, diabetes, cancer, immunosuppression, current smoking
• Age of 60 years or older • Have had contact with someone diagnosed with COVID-19
• Work or have an occupation in an at-risk setting Symptomatic patients should self-isolate while waiting to reach an Assessment Centre. When Should I Go To An Emergency Department? If you have symptoms of coughing or upper respiratory illness AND any of the following symptoms are severe, please go to your nearest emergency department:
• Shortness of breath
• Chest pain
• Weakness
• Lethargy
• Dizziness
Note: Symptomatic infants less than 12 months old should be seen in the Emergency Department
What if I feel ill but have not travelled?
Please self-monitor and if your symptoms worsen, call your family physician or visit an assessment centre. Please note that not all patients who attend an assessment centre will be tested – only those who meet testing criteria.
What if I have travelled outside Canada and feel well?
If you do not have symptoms, but have travelled outside of Canada in the last 14 days, please self-isolate for 14 days and self-monitor for symptoms. If you have mild symptoms of upper respiratory illness, but no fever, no underlying health issues, are younger than 60 years old and are able to access the hospital/assessment centre if symptoms worsen, please self-isolate at home.
Here is a list of resources if you think you might be exposed to COVID-19 (Coronavirus) including who to call, who to see, available testing centres and emergency hospitals.

First and foremost, call your healthcare provider (a.k.a your family doctor)

  • Before you show up in person, please call your healthcare provider if you’re worried you might have the coronavirus. If your symptoms are mild, your doctor might be able to advise you on how to treat your symptoms at home and provide proper precautions.

Call the Toronto Public Health COVID-19 Hotline at 416-338-7600 if you have general questions or are concerned you might be exposed

  • Hours of operation: Mon-Fri 8:30 am – 8:00 pm. Weekends 10:00 am – 6:00 pm. After-hours call 311 and ask for Toronto Public Health.
  • Please note that due to the high volume of calls, the wait to speak to a medical adviser might be longer than usual.

Alternative Hotline: Telehealth Ontario at 1-866-797-0000

  • If you’re having trouble reaching the Toronto Public Health COVID-19 Hotline, this is an alternative hotline for any medical advice regarding the coronavirus.
  • Please take this self-assessment tool if you need to receive further care prior to calling telehealth.
  • If you answered yes to all the assessment questions, please call Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse.

Coronavirus information page for patients and families.

Please visit your local emergency hospital if you experience worsening symptoms. 

  • We advise you to go to an emergency hospital where medical treatment is required to assist with breathing issues or other urgent needs
  • Please note that hospital wait times vary based on your symptoms and it operates based on a first come first serve basis
  • Upon your arrival, you will be provided with a mask for further consultation

Here are some assessment centres that just opened up to provide testing kits for people that might’ve been exposed to the coronavirus. Please use the self-assessment tool to determine if you should go to an assessment centre. 

If you do not have symptoms of COVID-19 we strongly urge you to stay inside. The Liberty Village community can collaborate to prevent the spread of this pandemic by minimizing social contact. Please read below some helpful resources that can safely guide you through this rough few weeks.

  • Instead of going to a physical grocery store with the risk of being exposed, here’s a list of online grocery stores that deliver to your doorstep!
  • Walk or drive instead of taking public transit. If you’re walking on the sidewalk, make sure you’re at least one meter away from people.
  • Shop online and support small local businesses in Liberty Village. If you need goods other than groceries, consider supporting local Liberty Village businesses online that might be struggling.

The best thing we can do right now as a community is support each other through this period of anxiety, uncertainty and social isolation. Do your absolute best to stay home so we can flatten the curve! In the meantime, use technology to keep social (Skype, FaceTime, Zoom) and there are plenty of online resources for stay-at-home fitness! Not only will it make you feel better physically but it does wonders for mental health.

We will get through this together.

author avatar
Michael Camber
Michael Camber is the #1 selling real estate salesperson in King West and Liberty Village. Since 2003 he has been helping his clients achieve all of their real estate objectives.

Michael Camber

Michael Camber is the #1 selling real estate salesperson in King West and Liberty Village. Since 2003 he has been helping his clients achieve all of their real estate objectives.